How-To Guides

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These are a few guides that will help you navigate common events that some students might encounter and need help with while attending TVCC.

 

 

Click the links below for more information on how to:

Find your Cardinal ID And TVIN Links to an external site.

An Assignment/Page/Quiz isn’t Loading in Canvas

Issues accessing your Textbook through Inclusive Access? Submit a ticket here. 

Connect with an Online Adviser Links to an external site.

Register for TVCC Classes Links to an external site. 

Update Personal Information (name change, etc.)  Links to an external site.

Drop a Class  Links to an external site.

To reset your password for Canvas, Cardinal Connect, and your TVCC Email. Click here. Links to an external site.

Make a Payment for Class Links to an external site.

Find Textbook and Course Materials Links to an external site.

Discover Majors and Careers based on your interests Links to an external site. Set up Multi-Factor Authentication for your Account Links to an external site.
Courses not showing on your Canvas dashboard? Submit a ticket here. 

  Check your TVCC Email  Links to an external site.

Issue with third-party programs: Lockdown Browser, Nearpod, etc.

How to Email your Instructor through your Canvas inbox. 

If you do not see a topic you need help with on this list or if you have a question you can:

Send an email, Call, or submit a ticket with a detailed description of the issue/request

Distance Learning
Email: svc_ecourseshelp@tvcc.edu
Phone: 903-675-6286
or
Click Here to Submit a ticket

 

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